Our Shipping Policy
Fast and Secure Delivery on Every Purchase
When you're one of the largest online coin dealers in the world you become an expert at all aspects of shipping. After selling hundreds of thousands of items online, we know that our shipping methods are among the best in the ecommerce business.
At Great Southern Coins we understand customer satisfaction goes beyond the sale. The experience matters right down to the delivery method and how easy it is to receive the item. Exceeding customer expectations means that everything goes better than anticipated all the way to the end.
We know how important your investment is, and we have that in mind every time we ship an item from our online stores.
What You Can Expect When You Purchase Items From Great Southern Coins
Trusted Shipping Carriers
At Great Southern Coins you have shipping options, and all of them are the best in the delivery industry. We ship all items using USPS, UPS or FedEx, depending on what’s best for your location and delivery time, as well as what is required to insure every package we mail.
Fully Insured
Every shipment is insured for the full purchase price of your coin(s), so you’re always protected in the event a package is lost by the mail carrier, or damaged during the shipping process. While these circumstances are rare, we make sure a surprise situation is never cause for worry - you are always protected!
Tracking Provided
As soon as your package ships you'll receive the tracking number so you can know when to expect the item.
Discreet Packaging and Shipping Label
Your coins are shipped in nondescript, secure packaging that doesn’t attract attention and protects your purchase during transit.
Fast Turnaround
Paid orders are shipped out within 1 business day. That’s right! No waiting around or unnecessary delays.
Our Money-Back Guarantee
We don’t just ship fast. We stand behind everything we sell. Your purchase is backed by our 30-day money back guarantee.
If you’re not happy with your order for any reason, simply return the item in a padded envelope within 30 days, and we’ll refund you in full. No stress. No hassle.
Shipping Costs
Customers get free shipping on all orders that are $200 or more. There is a $3.25 shipping charge for items or orders below $200.
Your Shipping Questions Answered by Experts
Q: When will my order ship?
A: We do our best to process and ship All orders within one business day. If you place an order on the weekend or a holiday, items will ship the next business day. You'll receive a shipment confirmation email once the item has shipped. If there are any unexpected shipping delays the purchaser will be notified.
Q: Can packages be tracked?
A: You’ll receive a tracking number via email as soon as your order is shipped so that you can track the package in transit all the way to your door.
Q: Is my package insured?
A: Yes! Insurance is included in the cost of shipping. The package will be fully insured for the full value of the item you purchased, ALWAYS.
Q: What is your international shipping policy?
A: We have a wide delivery area. If you're one of our international customers, please contact our team to get more details on possible shipping restrictions and options.
Q: Do you offer free shipping?
A: Orders over $200 qualify for free expedited shipping.
Q: How do you calculate shipping and handling costs?
A: Shipping rates vary with every purchase, however for orders under $200, we choose to use a flat shipping rate of $3.25. This amount is subject to change as postage rates increase. The $3.25 charge is accurate as of May 26, 2025.
Q: What if my package is lost during delivery?
A: Our shipping and handling strategy has you covered if an item gets lost in transit. Since all of our shipments are insured, a lost package won't have a lasting impact. We'll either send a comparable coin or refund the full cost. Please know that as an online retailer of rare coins our stock varies. If the coin that you bought is a frequently purchased item or extremely rare, we may not be able to replace the item, so we would opt to refund the purchase in full. Rest assured, you will always either receive your item, or be completely refunded if a situation occurs that the item(s) cannot be delivered.
Q: Can an item be returned?
A: Returns are factored into our shipping and handling process. If the coin is still in the same condition as when it arrived and it's been less than 30 days since you received the coin, simply return it in a padded envelope. We’ll refund you 100%, no questions asked. The only costs incurred are the shipping costs to send the item back to us.
If you wish to return an item that is past the 30-day returns period, please reach out to us, and we can explore options. We have never denied a request to return a coin to us. Depending on the purchase method, there may be a restocking fee equal to the selling fees GSC incurred that can no longer be credited back to us.
Ask Our Experts a Question
Have another question? Whether you need answers about shipping and handling fees or want to know more about the packaging materials, we're here to provide information. Reach out to our team, and we'll do our best to answer your questions promptly!
Fast shipping. Secure packaging. Better Experience.
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